We offer 15-day warranty against production defects and color fading.
Just call 0917-5142679 for any quality concerns.
We use only the best materials, equipment, and people.
|Japan | Italy | Philippines |
Guaranty/Warranty
1) Flying banners (portable ones) are not designed to be displayed outdoor permanently, especially in places with strong wind. Preferably, flying banners should be used indoor or in short-term outdoor events only. Violating this instruction may void any warranty we offer on the flag banners.
2) We offer 15-day guarantee against poor quality issues like wrong color (not following approved test-print) and sewing defects. However, warranty against color issues and fading is waived if customer supplies his/her own fabric. The basic printing and sewing defects detected within 15 days after receipt of product shall be repaired or replaced free of charge. The basic sewing defects include loose or hanging thread and broken seams detected prior to wearing the garments. Reporting these basic sewing defects after using the product shall void the basic sewing defect warranty. The basic printing defects include smudges, wrong spelling or graphics, ghosting, and any other permanent marks not removable by washing. Beyond 30 days after receipt of the products, all complaints shall not be entertained anymore.
Our warranty shall not include the following:
If you have questions, just send an email to sales@theflyingbanners.com.
1) Flying banners (portable ones) are not designed to be displayed outdoor permanently, especially in places with strong wind. Preferably, flying banners should be used indoor or in short-term outdoor events only. Violating this instruction may void any warranty we offer on the flag banners.
2) We offer 15-day guarantee against poor quality issues like wrong color (not following approved test-print) and sewing defects. However, warranty against color issues and fading is waived if customer supplies his/her own fabric. The basic printing and sewing defects detected within 15 days after receipt of product shall be repaired or replaced free of charge. The basic sewing defects include loose or hanging thread and broken seams detected prior to wearing the garments. Reporting these basic sewing defects after using the product shall void the basic sewing defect warranty. The basic printing defects include smudges, wrong spelling or graphics, ghosting, and any other permanent marks not removable by washing. Beyond 30 days after receipt of the products, all complaints shall not be entertained anymore.
Our warranty shall not include the following:
- Open seams caused by intentional ripping or pulling of loose or hanging thread ends. Loose or hanging threads shall be reported immediately without pulling them. Pulling the loose threads shall void the warranty.
- Damaged caused by fabric "run", scratches, or holes due to rubbing, friction, puncture, and force exerted on the fabric either intentionally or unintentionally during activities or normal use. Unlike cotton, the polyester yarn fineness and weaving techniques make them susceptible to damages caused by friction, puncture, or force.
- Breaking of threads due to abnormally excessive force exerted on them.
- Dirt or marks caused by improper storage.
If you have questions, just send an email to sales@theflyingbanners.com.
